SHOE REPAIR FAQ

Answers to the most common questions about shoe repair, resoling, and our mail-in service.

Most Common Questions

Can shoes be repaired?

Yes. Most quality shoes and boots can be repaired if the uppers are still in good condition.

The best candidates are well-made shoes with solid leather uppers and worn soles. If you're unsure, you can email us a photo and we’ll take a look.

Is it worth repairing shoes?

In many cases, yes — especially for comfortable, broken-in shoes.

A good repair often costs less than replacing a quality pair, and many customers tell us their repaired shoes feel better than new.

How long does shoe repair take?

Most repairs are completed within a few days after we receive your shoes, plus shipping time.

We focus on doing the job right while keeping turnaround fast and consistent.

How long does a resole last?

A quality resole can last as long as — or longer than — the original sole.

Lifespan depends on use, but we use durable materials designed for everyday wear.

Do repaired shoes look the same?

Not exactly the same, but clean, natural, and durable.

Replacement soles may differ slightly from originals, but we aim for a strong, good-looking result.

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Repair & Materials

What kind of shoes can be resoled?

Most boots and many shoes can be resoled, including work boots, casual shoes, and some dress shoes.

We regularly work on brands like Blundstone, Danner, Dr. Martens, and SAS. See brand-specific pages below for details.

Do you use original soles?

Sometimes — but often we use high-quality replacements like Vibram.

Many original soles are not available, so we use durable alternatives that perform as well or better.

Will repairs hold up in rain and snow?

Yes. Our repairs are built for real-world use, including wet conditions.

We’re based in western Oregon — if our work didn’t hold up in wet weather, we wouldn’t still be doing it.

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Shipping & Process

How do I send my shoes to you?

Fill out our shipping form and send your shoes through the Post Office.

Use our shipping form and include it with your shoes. Priority Mail is fast and reliable.

What is the best way to ship shoes?

A Priority Mail Tyvek envelope works well for one pair.

The Post Office also provides free boxes for larger shipments.

Do you offer international shipping?

No — we currently only ship within the United States.

Can I bring shoes in locally?

Yes — we are located in Salem, Oregon.

Feel free to stop by if you are in the area.

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Pricing & Payment

How much does shoe repair cost?

It depends on the work, but many repairs cost far less than replacing quality shoes.

See individual service pages or contact us for an estimate.

What payment methods do you accept?

Visa, MasterCard, PayPal, and money orders.

You can include payment info on the shipping form or request a PayPal invoice.

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Brand-Specific FAQs

For more detailed questions about specific brands and services:

Blundstone FAQ Danner FAQ Dr. Marten FAQ SAS FAQ Shoe Lift FAQ

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