Most Common Shoe Repair Questions
These are the questions customers ask us most often before bringing or mailing footwear to our shop.
Can shoes be repaired?
The best candidates are well-made shoes with sound uppers and worn soles or heels. If you are unsure whether a pair is worth repairing, email us a photo and we can usually give you a useful first impression.
Is it worth repairing shoes?
Repairing quality footwear can cost much less than replacing it, and a resole or heel repair can extend the useful life of a favorite pair by years.
How long does shoe repair take?
Turnaround varies by repair type and seasonal workload, so more involved resoles or specialty work may take longer.
How long does a resole last?
Actual wear depends on the sole material, how often the shoes are worn, walking surfaces, and the way the customer wears the footwear.
Do repaired shoes look exactly the same?
Our goal is a repair that looks natural, wears well, and preserves the usefulness of the shoe or boot.
Repair & Materials
What kinds of shoes and boots can be resoled?
We regularly work on brand-specific repairs, including Blundstone resoling, Asolo boot repair, and Dr. Martens repair and resoling. Construction and condition determine whether a specific pair is repairable.
Do you use original soles?
When original soles are unavailable, we use high-quality replacement materials such as Vibram when they are appropriate for the footwear and intended use.
Will repairs hold up in rain and wet weather?
We are based in western Oregon and select repair materials with real-world durability in mind. Waterproofing and leather care can also help protect the upper after the structural repair is complete.
Shipping & Process
How do I send my shoes to you?
Start on our Ship to Us page. The form tells us how to contact you and what repair you are requesting. For specialty repairs that are not clearly shown on our website, emailing photos first can save unnecessary shipping.
What is the best way to ship shoes?
A Tyvek envelope can work for some single-pair shipments, while boxes are usually better for larger or more structured boots.
Do you offer international shipping?
Can I bring shoes in locally?
Local customers are welcome to bring footwear directly to the shop for evaluation.
Pricing & Payment
How much does shoe repair cost?
Many service pages list current prices for common repairs. For unusual work, contact us with photos for guidance before shipping.
What payment methods do you accept?
Mail-in customers can include payment information with the shipping form or request a PayPal invoice.
More Questions Customers Ask
A few quick answers about some of the specialty work people find us for online.
Do you repair Blundstone boots?
Yes, selected Blundstone boots can be resoled when the upper and midsole structure are in repairable condition. See our Blundstone repair page.
Do you repair Asolo boots?
We repair selected Asolo boots, but some models and heavily oiled footwear may not be suitable for dependable adhesive-based resoling. Read about Asolo repair.
Do you repair Dr. Martens?
Yes. We offer replacement sole options for many Dr. Martens styles when the upper and welt area are suitable for repair. See Dr. Martens repair options.
Do you make shoe lifts?
Yes. Shoe lifts are one of our specialty services, including mail-in work for customers around the country. Learn about custom shoe lifts.
Popular Repair Pages
For more detailed information, photos, pricing, and repair options, visit the service page that matches your footwear.
Ready to Send Us a Repair?
Use the shipping form for mail-in work, or contact us first if you are unsure whether your footwear is repairable.
